The Canadian Joint Grievance Panel
A Balancing Act
This training helps lead hands strike a balance between being a workplace leader and a co-worker.
This training helps lead hands strike a balance between being a workplace leader and a co-worker.
Often lead hands are promoted to this position without any job specific training to give them the leadership and people skills they require. This training equips lead hands with the knowledge and skills to meet all the challenges inherent to this demanding position.
Over two hundred lead hands have received training which has helped them perform their jobs with confidence and to the best of their abilities. This training addresses what the position of the lead hand is, and the challenges they face, as they take on the role of both a workplace leader and co-worker. Tools are provided to help them hone their communication skills as well as to enable them to confront issues in the workplace, deal with time restraints and to motivate their team. Being an effective Lead Hand is a balancing act, this training will assist to achieve this unique position in the workplace.